SHIPPING & RETURNS
SHIPPING POLICY
We offer fast and affordable shipping to all ROI on a flat rate. Most orders ship within 1-2 business days, and you can expect to receive your candles within 3-5 business days.
International shipping is currently not available, but we hope to offer it soon.
RETURN & EXCHANGE POLICY
If for any reason you're not completely satisfied with your candles, we're happy to offer a hassle-free return policy. Here's what you need to know:
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If you need to return your candles, please contact us within 14 days of receiving your order to initiate the return process.
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We accept returns of unused and unopened candles in their original packaging. Unfortunately, we cannot accept returns of used candles for health and safety reasons.
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Once we receive your returned candles, we'll issue a refund to your original form of payment within 7-10 business days.
Please note that shipping costs are non-refundable, and customers are responsible for return shipping costs unless the candles arrived damaged or defective.
If you have any questions or concerns about shipping or returns, please don't hesitate to contact us using the information provided in our "Contact Us" section. We're always here to help!